Revised Jan. 8 2024, by Melanie McNutt

Many divisional computers are running older versions of Windows 10 (1709, 1909, 20H2 or 21H2) and must be updated to version 22H2. Please use the steps below to determine if your computer needs the update and, if so, install it prior to Jan. 29, 2023. Doing so will let you control when the update occurs.

Devices not updated by the communicated deadline will be scheduled to receive automatic updates. To balance network traffic and troubleshooting of issues, technicians will push the update out to 15% of the division’s computers each week on Thursday evenings in February of 2023. If you opt to wait for an automatic update, please make a habit of saving your work in all applications frequently.

Does my computer need the update?

• In the search field next to the Windows Start icon, type cmd.
  
  
   
• Select the Command Prompt app to launch it.
• At the prompt, type winver, then press Enter on your keyboard.
  
  
   
• The "About Windows" information displays, showing the version of Windows installed on your computer. If it lists any version besides 22H2, please follow the instructions to update your computer.
  
  
  
   

When should I update, and how long does it take?

• Choose a time at the beginning of your shift or when you can work without your computer for a little while. 
• The update takes anywhere from one hour to four hours to install, but you can continue to use the computer during that time.
• After installation, a restart is required and could take up to an hour.
• You can delay the restart if needed, but during the restart, you cannot use the device.
   

Instructions for Updating

Before updating, if you are working from an off-campus location, please be sure to connect through the Virtual Private Network. Also, be aware that the installation will download a lot of data, so if you have a limit or extra cost for your internet data usage, you may want to be on campus to process the update. 

1. Sign in to your computer.
   IMPORTANT: If you are working from an off-campus location, you will also have to connect through the F5 Virtual Private Network (VPN).
    
2. In the search field to the right of the Windows Start icon, type Software Center.
   
   
    
3. Click to open the Software Center desktop application.
   
   
    
4. Make sure Updates is selected from the left side menu.
5. Find and click the listing for Feature update to Windows 10 (business editions), versio 22H2, en-us x64. 
   
   
    
6. Click Install.
   
   

7. You are prompted to confirm the installation. Click Install.
   
   
    

8. Wait for the installation to complete. It may take anywhere from one hour to four hours.

9. When the installation completes, you are prompted to restart your computer. Make sure your work is saved in any open applications, then select if you want to restart now or snooze and delay the restart (if you are not ready), then click OK.
   
   
    

10. You may see additional reminders about the restart. When ready, click Restart.
    
    
     

11. Wait as your computer configures updates then prepares Windows. This can take up to an hour, during which you cannot use the device.
    
    
    
    
    
    
    
    
     

After the update

• If you experience any technical difficulties, please submit a service request at dss.sle.msu.edu.
• For help over the phone, contact the DSS Service Desk at 517-353-1691, Monday-Friday, 8 a.m.-5 p.m.