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To access the new EMC for Simphony Cloud, you must first install the new EMC client.
- HOW TO INSTALL
- If you are off campus, first connect through the F5 VPN
- Launch the “Software Center” on your computer
- Enter “Software Center” in the search box in the bottom left corner or,
- Click on the “Software Center” application tile in the Start Menu
- In the “Applications” section, select the “RHS – Simphony EMC” program to install it
- After installed, a new shortcut (red Oracle icon) will appear on your desktop
- Click the icon to launch the client
- LOGIN TO EMC
- Double-click the red EMC shortcut on your desktop and enter:
- Be sure to set up your security questions so that you can reset your password as needed.
- PASSWORD RESET
- See attached SOP.
- If you experience issues, contact your supervisor or the DSS Service Desk for assistance.
- CONFIGURATION
- Unit users are responsible for configuration within the application.
- SOPs for configuration are managed within the department unit.
- Recommend users search the vendor's Help Center website https://docs.oracle.com/en/ and search "Simphony EMC" for lots of great articles and step by step instructions on configuration.
- If users still experience issues, contact the application administrator through DSS Service Desk, to submit a service request to Oracle support services.