Using the Transact System

Summary

Transact system resources and troubleshooting

Body

Transact System Overview

The Transact system (formerly Blackboard Transact) allows Student Life & Engagement locations to accept MSU ID Cards for authorized access to events or for payment in business operations. Students have the convenience of using one card for many things – from Dining Plans, to Spartan Cash purchases in vending machines, Transact makes it possible.  Swipe a card in a reader, get a lightning fast response!

The system holds card information, customer information and details of any accounts or plans assigned to a cardholder.  Currently, SLE uses Transact along with QuadPoint (formerly Sequoia) Cloud Point of Sale to run register or reader devices and reports.  These two systems partner together to offer convenience to staff and customers.

Logging In and Training

  • An Access Request Form (ARF) must be submitted on your behalf by a unit authorized requestor before you can use Transact.
  • Login, access, navigation and further training steps are provided in the user guide on MyRHS. 
  • See the document library of this site for more details.

Troubleshooting Login Issues

  • Make sure you are connected through the campus Virtual Private Network (VPN).
  • Find and launch the Transact app (must be installed on an SLE computer). 
  • Use the server address detailed in the user guide.
  • Transact uses its own authentication so make sure to use your MSU NetID as your login and your unique Transact password.
  • After these steps if you receive an Error Message 85, try restarting your computer.
  • For password assistance or help troubleshooting, call the Spartan Cash info line at 517-355-CASH (2274).

 

Details

Details

Article ID: 136578
Created
Tue 2/8/22 9:25 AM
Modified
Mon 9/23/24 2:09 PM