Troubleshooting Dual Monitor Issues

How to switch from two monitors displaying the same screen to an "extended desktop" and the process for requesting an additional monitor.

How to Configure a computer for Dual Monitors

If you have two monitors that are displaying the same screen (cloned screens) and you wish to change that, follow these instructions:

1. Go to the desktop and right-click anywhere in an open space on the wallpaper (background)
    
2. With your mouse pointer, hover over to "Display Settings"
   
   
   
    
3. Select "Multiple Displays" and ensure "Extend desktop to this display" is selected.
    
4. Dual Monitors (and the laptop screen) will be displayed; click "Identify" to detect monitor number.
    
5. Users arrange the monitors as needed.

Need more assistance?

Contact the DSS Service Desk, at 517-353-1691 (Monday - Friday, 8 a.m.-5 p.m.) if you have further questions or experience any trouble following these instructions.