Adding Shared Mailboxes in Outlook (Apple Devices)

A shared email account provides a way for multiple team members to communicate and collaborate with customers from a single professional email addresses. This article describes how to access shared email accounts from Apple computers and Apple mobile devices.

Overview and Purpose

This article will provide step-by-step instructions intended to guide any team member through the process of adding MSU shared mailboxes or folders to Mac devices, such as RHS owned Apple computers, or mobile devices such as iPads and iPhones. 

Adding a Shared Mailbox in Outlook (Apple Computers)

For the most up-to-date instructions on how to add a shared mailbox to an RHS Apple Computer, see this MSU IT knowledge base article entitled How to Open a Shared Mailbox in Spartan Mail, scroll down to the "steps" section, and expand "From Outlook on a Mac". These instructions will guide you through the process of adding a shared mailbox to the Outlook application on Mac computers.

Adding a Shared Mailbox in Outlook (Apple iPhones/iPads)

MSU IT generally recommends to use the Outlook app for MSU mail on iPhones, rather than the default Apple Mail app.

For the most up-to-date instructions on how to add a shared mailbox to an Apple mobile device such as an iPhone or iPad, see this MSU IT knowledge base article entitled Opening and Using Shared Mailboxes in Spartan Mail from a Mobile Device.