What is Bookings?
Bookings is an application available through Microsoft Office 365 that lets you provide a web portal by which others can book time with you and your team. Similar to a storefront, you can configure different services or types of appointments you offer, their duration, and even assign yourself or other team members as the ones who will field the request. It integrates with Microsoft Outlook calendars to search for available times. Visitors to your site can return to manage their bookings and cancel or reschedule.
This image shows an example of a Bookings page for "SLE Technology Training." This is the view that customers see when they wish to book an appointment.
Best Practices and MSU-specific Info
- It is best to create booking pages for your team, role or service (rather than for an individual) and to designate more than one Admin.
- When you request a Bookings page from MSU IT, three objects get created: a web page, a calendar, and an email address that will show up in the Spartan Mail directory.
- How you name your page is important as it will impact the web address (URL) and the email address. These items are not easily changed once created.
- SLE recommends that when you request your page that you begin the name with SLE, if possible, to help people find it. MSU IT will likely add the word "Bookings" to the beginning of your page's name.
- A new Bookings page cannot be linked or tied to an existing email account or calendar. A new, unique account and calendar will be created.
- On-call and temporary team members do not automatically have a license or access for Bookings. A request must be submitted to Digital Strategies and Services so a license gets purchased from the MSU Tech Store.
Requesting a Bookings Page
After reviewing the best practices section above, submit your request via this MSU IT Bookings Request Form.
Setting Up and Accessing Bookings
For step-by-step instructions and images to guide you through accessing and setting up bookings, check out this MSU IT Knowledge Base Article for Bookings.
Training Resources
Check out Microsoft's Bookings training material.