Service Catalog

Categories (10)

Accounts and Access

Add, change, or remove employee access to accounts or service access. STOP: You must be an Approved Authorized Requester to proceed. (Please see your SLE HR Coordinator for clarification)
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Computers, Digital Sign, Point of Sale, Printers and Other Equipment

DSS Express Service
The following equipment is available and can be exchanged on a walk-in basis at the 1855 Place second floor Digital Strategies and Services Help Desk.

• Keyboards
• Mice
• Network (Ethernet) cables
• Power strips
• Power cables
• Laptop power supplies
• Display port cables
• Blynclights
• Webcams

Any SLE customer can exchange a piece of broken equipment included in the list above for a working item, with no need to call ahead or submit a service request in advance.
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Email, Calendars, Distribution Lists, and Shared Mailboxes

Troubleshoot email or calendar issues and requests to create NEW (or update) Distribution Lists, Calendar Resources, and Shared Mailboxes.
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Software and Applications

Report an issue with enterprise software applications, request to purchase software or request programming services.
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Network and Security

Report network server and security issues; request shared access and digital surveillance footage. Note: for security equipment issues, go to the "Computers, Point of Sale, and Other Equipment" service category.
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Web, Digital and Creative Services

Request website maintenance, copy writing, graphic design, digital sign programming and other creative services and production functions.
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Business Services

Request for accounting services including Human Resources, billing, purchase orders (PO), Spartan Cash, meal plans and vendor requisition.
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General Help and Training

Other: If you aren't sure which category to use, let the professionals at the SLE Service Desk select for you. Also for password reset, training requests, or emergencies such as a system outage.
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Non-IT Request

Requests for services outside of IT.
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Projects

Request SLE IT projects
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