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Syncing RHS Email, Calendar, and Contacts with Smart Phones and Mobile Devices

This page will coach you through synchronizing your RHS Exchange/Outlook email, calendar and contacts with your smart phone or other mobile device.

Configuration settings are provided.  Specific instructions for entering the settings into your device vary widely by model.  Consult your user manual for specific instructions.  RHS Information Services will assist with synchronizing your RHS email account to Android, iPhone/iPad and Windows Mobile devices.  We will provide general connection information for other devices, but cannot ensure support of Exchange/Outlook synchronization on them.

NOTE: Blackberry devices are not supported. POP3, IMAP, and SMTP will not be available for Exchange e-mail accounts.

Android
To sync your Exchange/Outlook calendar, contacts and e-mail, enter these settings in the Exchange ActiveSync client in your phone:
(For best results, connect your phone to campus Wi-Fi, MSUnet 3.0. Do not use MSUnet Guest 3.0.  Trouble connecting? Register your device at http://dhcp.msu.edu)
Email Address: yourNetID@rhs.msu.edu
Server Address: webmail.rhs.msu.edu
Domain\Username: RHSNET\yourNetID (some phones ask for this field, some do not)
Domain: rhsnet.rhs.msu.edu
Username: yourNetID
Password: password
SSL (Checkbox): Checked
 
iPhone /iPad
To sync your Exchange/Outlook mail, contacts, and calendar:
(For best results, connect your phone to campus Wi-Fi, MSUnet 3.0. Do not use MSUnet Guest 3.0.  Trouble connecting? Register your device at https://dhcp.msu.edu)
Go to Settings > Mail,Contacts,Calendars
Click on "Add Account"
Select Exchange as the account type
Enter these settings:
Note: Some fields do not display initially. Fill in all fields as they become available.
email: yourNetID@rhs.msu.edu
Server: webmail.rhs.msu.edu
Domain: rhsnet.rhs.msu.edu
Username: yourNetID
Password: your password
Description: whatever you want, but we suggest using RHS Exchange
Under Advanced Settings: Use SSL: ON  (toggle switch)
 

Other Devices
NOTE: In general, these settings will work, but have not been tested by RHS Information Services on all devices.
(For best results, connect your phone to campus Wi-Fi, MSUnet 3.0. Do not use MSUnet Guest 3.0.  Trouble connecting? Register your device at https://dhcp.msu.edu)
Your email address: yourNetID@rhs.msu.edu
Your email server:  webmail.rhs.msu.edu
Your user account domain:  rhsnet.rhs.msu.edu
Your email server's domain:  rhs.msu.edu
SSL (also referred to as a secure connection) is required

Details

Article ID: 31889
Created
Mon 6/12/17 5:13 PM
Modified
Wed 7/26/17 8:57 AM