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Instructions for opening shared mailboxes to the web version of Outlook.

A shared email account provides a way for multiple team members to communicate and collaborate with customers from a single professional email addresses. This article describes how to access shared email accounts from the Outlook desktop program, from a web browser and from an iPad or mobile device.

Instructions for opening a shared calendar in Outlook on the Web.

Instructions for adding a shared calendar in Outlook (Classic).

Instructions for adding a shared calendar in Outlook (New).

Explanation of different email objects and shared resources.

Instructions for adding shared mailboxes to the new Outlook desktop application.