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Service Catalog

Categories (8)

Accounts and Access

Add, change or remove employee access to accounts or service access. STOP: You must be an Approved Authorized Requester to proceed. (Please see you RHS HR Coordinator for clarification)

Computers, Point of Sale, Printers and Other Equipment

IS Express Service
The following equipment is available and can be exchanged on a walk-in basis at the 1855 Place second floor welcome desk.

• Keyboards
• Mice
• Network Cables
• Power Strips
• Power Cables
• Laptop Power supplies

Any RHS customer can exchange a piece of broken equipment included in the list above for a working item, with no need to call ahead or submit a service request in advance.

Email and Calendars

Request service for email or calendar issues.

Software and Applications

Report an issue with enterprise software applications, request to purchase software or request programming services.

Network and Security

Report network server and security issues; request shared access and digital surveillance footage. Note: for security equipment issues, go to the "Computers, Point of Sale, and Other Equipment" service category.

Web, Digital and Creative Services

Request website maintenance, copy writing, graphic design, digital sign programming and other creative services and production functions.

Business Services

Request for accounting services including Human Resources, billing, purchase orders (PO), Spartan Cash, meal plans and vendor requisition.

General Help and Training

Password reset, training requests, or requests that don't seem to fit one of the other categories.

Services (2)

Project Request

Use this service to request an IS project.

Windows 10 Testing Issues

For reporting issues with Windows 10 Test User Group